Feel free to contact us in English, Français, Español, Deutsch.

→ For all general enquiries please either use the form on this page, or alternatively fill out the ‘Get In Touch’ contact form found at the foot of every webpage.

→ For PRIVATE Tour pre-booking enquiries (or multiple-day bookings – e.g. Our Overlord-Neptune Flagship Tour, where clients pay a nominal 1€ deposit to validate their payment method), we advise clients to contact us directly via the Book Now button on the respective tour-page (completing all of the booking form fields).

This is preferred over making a general enquiry via our ‘Contact Us’ page or ‘Get In Touch’ forms, since once inside the secure booking system, you will literally be able to compile your entire itinerary, then simply ‘click’ so that we may then start work on customizing your tailor-made itinerary and thus best meet your requirements – and perhaps even surpass your expectations!

At ONTour, we always go the extra mile….

NB: Our secure booking system (and its encrypted gateway Stripe) doesn’t record your payment card details when making a deposit, so only once you’re fully satisfied with your itinerary – and have given your green light – will we send your secure booking link for partial / full payment (depending on your ‘flexible payment options’ chosen at checkout).

For a same-day Tour: It’s best to try to call us around 06:00 am on the day {Paris to Bayeux train departs Paris St Lazare between 06:00 [Mon-Fri] depending on the season. For same- or next-day tours & services, try calling at lunchtime, usually around 13:15 to 13:45 is best.

All bookings are taken via the onsite booking system. However in the case of *last-minute tours, shuttles and transport-service bookings (*within 48hrs of departure), bookings are welcome via email at: admin@normandyontour.com

For last-minute enquiries (*within 24hrs of departure), please contact us via SMS – we recommend  *WhatsApp (*a free mobile phone app text/video) service – via our main number +33 (0) 783 810 921. Tip: Omit the (0) if calling from outside France (0033 783 810 921).

NB: For all advance bookings, we would be really grateful if clients use our website’s secure booking system, which helps us mimimize administrative duties, whilst out & about ONTour. Thank you for your understanding.

General enquiries are also welcome by email and can be sent to: admin@normandyontour.com. We check our email and voicemail regularly (06:00/13:00/19:00) and will respond to voice-messages as soon as possible (typically same day).

→ When calling: If you state which service you require – giving as much information as possible regards service name, date(s), number of passengers, your journey plan and pick-up location (town, place & time)  – and also leave your name, contact number (+ country code!), hotel name, your French Town if needed, and your establishment contact number if known.

THEN, we’ll just *book you in (*subject to availability) and text you back a ‘CONFIRMED’ during the course of the day!

The rest of the details (payment options, pick-up time & place etc), will follow in a secure email link before your tour – so keep an eye on your inbox (and on your spam folder too…).

If we don’t answer when you call? 

We’re ONTour…

{Just leave a voicemail or send us a text – We promise we won’t forget you!}

We look forward to welcoming you on board…

Overlord-Neptune

NormandyONtour